Use in an offline environment

Introduction

If you use optional products in an environment where you cannot connect to the Internet for security reasons, you will not be able to register a normal license and will not be able to use the target product.

Here, we will use TimeTracker Analytics as an example to explain how to authenticate a license in an offline environment.

The operation method is the same for other products.

Usage flow

The offline activation tool "Offline License Activator" is used to perform the process in the following steps.

Process No.	Contents to be performed	Environment to be performed
1	Preparation (Installation of dedicated tool)	PC that can connect to external network
2	Create request file	PC with optional product installed
3	Execute activation process	PC with external network
4	Distribute the file output in 3 to the PC to be activated	-
5	Execute license registration process	PC with optional product installed

The overall image is as follows. (The numbers in the figure correspond to "Processing No.")

License processing that can be performed

The license processing that can be performed in an offline environment is as follows.

No	Process	Use case	Necessary files	Process No. to be performed
1	Register license	When using optional product	Activation request file	2~5
2	Deactivate license	When optional product use ends	Deactivation request file	2,3
3	Update license	When contract renewal of optional product	Activation request file Deactivation request file	Ŷ1

Ŷ1 After deactivating the license with procedure No.2, register the license with procedure No.1.

The validity period of offline authentication is up to one year from registration.

If you wish to continue using it, please carry out the license renewal process (No.3) within the validity period.

Preparation

Install the Offline License Activator following the procedure in "Installation".

Creating a request file

Create the following files on the PC where the optional product is installed.

• When authenticating: Activation request file

• When deactivating: Deactivation request file

  After creating the files, perform the authentication process on the PC where the Offline License Activator is installed.

Activation request file

1. Enter the following in the "License registration" dialog and select "Register offline".
   • "Product key": Product key

• "Email address": User's email address

  

2. Click "Create activation request file" in the "Offline license registration" dialog, and
   generate the "Activation request file" in a location of your choice.
   

Deactivation request file

1. Select "Help" - "Deactivate license".

2. In the "Deactivate license" dialog, select "Deactivate offline".
   

   

3. Click "Create deactivation request file" in the "Offline license deactivation" dialog, and
   generate the "Deactivation request file" in a location of your choice.
   

Executing the authentication process

Store the files created in advance in "Create a request file" (#input_data) in one folder.

License registration and deletion cannot be performed together.

Store the "Activation request file" and "Deactivation request file" in different folders and perform the operations in two separate steps.

When you start the Offline License Activator, the following screen will be displayed.

1. Click the tab that corresponds to the operation you want to perform (license registration/license deactivation).
2. Specify the path of the file you previously stored in the file storage location (①).
3. Click "Execute".

When updating a license

Please first "unlock the license" and then "register the license".

Result after running the tool

The following folders will be created in the folder specified in step 2 above.

• Input: Stores the input files stored in advance. They will be distributed as follows.
• Success: Successful files
• Fail: Failed files
• Output: Stores files generated by the tool
  • In the case of license registration, the "activation registration file" will be stored.
    (File name: Reg_[activation request file name])
    
  • Distribute the corresponding activation request file to the PC that output it.
    

If the authentication operation fails

A log of the failed operation will be displayed on the screen as follows.

Check the details of the error and take action.

You can select the error and copy it to text.

If you cannot resolve the error, please contact the TimeTracker NX support desk (ttsupport@denso-create.jp) with the following information.

• The request file you created
• The contents of the error message (please paste it into text and send it)

Notes on sending files

• Please have someone registered as a user contact gather and carry out this process.
• It may take some time to provide you with information.

Executing the license registration process

Please perform the following operations on the PC where the target product is installed.

1. Specify the "Activation registration file" in the "Offline license registration" dialog.

2. Click "Register".

This operation is not necessary when canceling the license.