Stop the system safely

Overview

This guide will show you how to stop the TimeTracker NX server.

When stopping the server for maintenance work such as version upgrade or server migration, you can safely stop the system by blocking access from users. This eliminates the risk of the database being changed during maintenance work.

This function allows administrators to safely perform TimeTracker NX maintenance without taking any risks.

Stop the system

Server operations

1. Click "System Operation" in the global navigation on the TimeTracker NX Admin screen.
2. Click "Maintenance" from the items on the left.
3. Click the "Stop" button on the maintenance screen.
4. Check "Yes, stop the system" in the system stop confirmation dialog and click the "OK" button.
5. The system status is displayed on the screen, and when the process is completed, a completion confirmation dialog is displayed.
6. Stop IIS from IIS Manager to complete the system shutdown.
   

User screen when the system is stopped

When you stop TimeTracker NX with this function, the TimeTracker NX maintenance screen is displayed to the user, and
TimeTracker NX cannot be operated.

Restart the system

To start the system, start IIS.
When IIS starts, TimeTracker NX also starts and the normal login screen is displayed.

Check the server job status

When a problem occurs with TimeTracker NX, it is necessary to check the load status of the processing on the server.
To do this, you can check the number of processes (jobs) running in the background on the maintenance screen.

• Click the "Refresh" button to update to the latest information.
  
• Click "Click here for detailed job information" to check detailed job information.
  It can be used as one of the server monitoring information as follows.
  
  • How long have jobs been piling up?
    
  • Estimated time required to process the job